Privacy policy.
Effective Date: 12/02/2024
Last Updated: 12/02/2024
Welcome to Locked Manhattan LLC’s website ("Website"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, book an experience, or interact with our services.
1. Information We Collect
We may collect information about you in a variety of ways. This includes:
a. Information You Provide to Us
Personal Identification Information: Name, email address, phone number, and payment details when booking an escape room or signing up for newsletters.
Booking Details: The date, time, and number of participants in your reservation.
Communication: Any details you provide in customer service inquiries or feedback forms.
b. Information Automatically Collected
When you visit our Website, we may automatically collect:
Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.
Cookies and Tracking Technologies: Data from cookies, beacons, and other technologies that help us understand user behavior and improve our Website.
c. Third-Party Sources
We may collect information from third-party services, such as:
Social media platforms if you engage with us through those channels.
Payment processors to confirm transactions.
2. How We Use Your Information
We use your information to:
Process and manage bookings for escape room experiences.
Communicate updates, confirmations, or promotional offers.
Improve our Website, services, and customer experience.
Detect and prevent fraud, unauthorized access, or illegal activities.
Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under these circumstances:
a. With Service Providers
To facilitate bookings, payments, or marketing, we may share data with:
Payment processors
Email and SMS communication platforms
Analytics providers
b. Legal Obligations
We may disclose information if required by law, such as to comply with subpoenas, court orders, or legal processes.
c. Business Transfers
In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4. Your Rights and Choices
You have the following rights regarding your data:
a. Access and Correction
You can request access to your data or request corrections to inaccurate information.
b. Opt-Out
Marketing Emails: You can unsubscribe from promotional emails using the link provided in the message.
Cookies: Adjust your browser settings to manage cookies or block tracking.
c. Data Deletion
You may request that we delete your personal information, subject to any legal obligations we must follow.
d. Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
5. Data Security
We implement security measures to protect your information, including:
Encryption of sensitive data, such as payment details.
Secure servers and firewalls to protect against unauthorized access.
Regular monitoring of our systems for vulnerabilities.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Personalize your experience.
Analyze Website traffic and usage trends.
Improve Website functionality.
You can manage cookie preferences in your browser settings.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of those websites.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take immediate steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Locked Manhattan LLC
122A S. 4th Street,
Manhattan, Kansas 66502